Veteran's Day

Just a reminder that we will be on holiday hours on the 12th.

You can read our holiday hours at:
https://customer.gravityservers.com/index.php/knowledgebase/34/Holiday-Hours.html

5th Nov 2018
Jacksonville DC: Network Maintenance (10-23-2018)

Maintenance Location: Jacksonville DCMaintenance Start Time: 06:00 AM UTC Oct 23th 2018 (08:00 PM PDT Oct 25th)Maintenance End Time: 04:00 PM UTC Oct 24th 2018 (06:00 AM PDT Oct 26th)Maintenance Window Length: 10 hoursMaintenance Severity: MediumMaintenance Impact: Low impact: increased latency and brief packet loss The following is a maintenance ... Read More »

16th Oct 2018
Invoice Issues for Middle of May

Our apologies, but after an update to the billing system, we had a number of automation issues, which caused invoices to be issued for customers that shouldn't have had invoices.  These invoices were deleted before they were charged to the customer's payment method on file, but you may have still gotten emails concerning their creation.These ... Read More »

19th May 2018
VeeamOne Disabled Due to Spectre/Meltdown Vulnerabilities

Per a notice issued by Veeam, we have disabled VeeamOne monitoring due to concerns about the Spectre/Meltdown vulnerabilities until a patch is released from the vendor for this product.  For those customers who have VeeamOne monitoring logins, if graphs of performance are needed, please submit a ticket and we will be happy to provide screenshots ... Read More »

17th Feb 2018
MeltDown and Spectre: Major OEMs Pull Patches

In light of the revised recommended action from Intel, major system OEMs are recalling their previously issued patches for the Meltdown/Spectre vulnerabilities. Acer, Asrock, Dell, HP, and Lenovo have all made updates on their websites notifying customers that their existing patches are defective. Dell, HP, and Lenovo also withdrew their existing ... Read More »

25th Jan 2018
MeltDown and Spectre: Public and Private Clouds

As you may know, several serious exploits/bugs have been introduced into modern CPUs, mainly Intel-based CPUs (which ironically have been touted and pushed by Intel as the most secure for cloud-based applications, and run about 90% of the cloud platform deployed world-wide), that allows successful attackers to access data that has been stored in ... Read More »

15th Jan 2018
Update 9: Utility Power Event, Seattle Datacenter

EVENT START DATE: November 13, 2017 EVENT START TIME: 5:07 PM LOCATION: GravityServers IGW Tukwila Datacenter NEW RESOLUTION ETA: 11/15/2017 – 10.30AM IMPACT OF POWER EVENT: NO INTERRUPTION We have received confirmation from SCL that they have completed the Pole install and power restoration work. Due to the size of the electrical load, SCL ... Read More »

15th Nov 2017
Update 8: Utility Power Event, Seattle Datacenter

EVENT START DATE: November 13, 2017 EVENT START TIME: 5:07 PM LOCATION: GravityServers IGW Tukwila Datacenter NEW RESOLUTION ETA: 11/15/2017 - 9AM IMPACT OF POWER EVENT: NO INTERRUPTION We are still without utility power at this time. We have requested and updated from the on-site maintenance chief and they say power should be coming back up in ... Read More »

15th Nov 2017
Update 7: Utility Power Event, Seattle Datacenter

EVENT START DATE: November 13, 2017 EVENT START TIME: 5:07 PMLOCATION: GravityServers IGW Tukwila Datacenter NEW RESOLUTION ETA: 11/15/2017 - 5AM IMPACT OF POWER EVENT: NO INTERRUPTION We have received words (as of 1am) from the on-site maintenance chief that SCL will be restoring power between 4am to 5am this morning. The SCL crew is still ... Read More »

15th Nov 2017
Update 6: Utility Power Event, Seattle Datacenter6

EVENT START DATE: November 13, 2017 EVENT START TIME: 5:07 PM LOCATION: GravityServers IGW Tukwila Datacenter NEW RESOLUTION ETA: Pending Restoration. No new ETA from SCLIMPACT OF POWER EVENT: NO INTERRUPTION As of 11:45PM, There is no new update to the status of Utility power restoration from SCL. Our GravityServers IGW facilities are still ... Read More »

15th Nov 2017