Our apologies, but after an update to the billing system, we had a number of automation issues, which caused invoices to be issued for customers that shouldn't have had invoices. These invoices were deleted before they were charged to the customer's payment method on file, but you may have still gotten emails concerning their creation.
These emails can be ignored. Please check your invoices IN THE PORTAL to see your actual invoices, if you're concerned.
If you have any issues with this, please submit a ticket to our Billing Department, and we'll get right back to you.
Saturday, May 19, 2018