Update 5: Utility Power Event, Seattle Datacenter

DATE: November 13, 2017 LOCATION: GravityServers IGW Tukwila Datacenter NEW RESOLUTION ETA: 11/14/2017 @ 10.30PM IMPACT OF POWER EVENT: NO INTERRUPTION  We would like to let you know that Seattle City Light (SCL) has provided a revised resolution ETA for the completion of power restoration to our building. There were several (about 6) power ... Read More »

14th Nov 2017
Update 4: Utility Power Event, Seattle Datacenter

DATE: November 13, 2017
LOCATION: GravityServers IGW Tukwila Datacenter
IMPACT OF POWER EVENT: NO INTERRUPTION

We would like to let you know that we have completed the fuel top-ups for both our North and South Generators. Both generators are running on fuel tank at this moment. The next fuel top-up is scheduled for tomorrow morning 11/15/2017.

14th Nov 2017
Update 3: Utility Power Event, Seattle Datacenter

DATE: November 13, 2017LOCATION: GravityServers IGW Tukwila Datacenter RESOLUTION ETA: 11/14/2017 @ 4.30PM IMPACT OF POWER EVENT: NO INTERRUPTION As of 9.00am on 11/14/2017, the GravityServers  IGW Datacenter is still operating on Generator Feed. Seattle City Light (SCL) has missed its initial 1 AM restoration estimate due to the size of the ... Read More »

14th Nov 2017
Update 2: Utility Power Event, Seattle Datacenter

DATE: November 13, 2017LOCATION: GravityServers IGW Tukwila DatacenterIMPACT OF POWER EVENT: NO INTERRUPTION As of 6.40am on 11/14/2017, the GravityServers IGW Datacenter is still operating on Generator Feed. Seattle City Light (SCL) has missed its initial 1am estimate due to the size of the outages around the area. At this time, there are no ... Read More »

14th Nov 2017
Seattle Datacenter: On Generator Power

DATE: November 13, 2017 LOCATION: Seattle Datacenter IMPACT OF POWER EVENT: NO INTERRUPTION Due to high winds in Seattle WA, utility power has been lost at the Seattle Datacenter and we are running on generator power at this time. No service interruption occurred during the power loss event, our backup generators seamlessly took over, securing ... Read More »

14th Nov 2017
Edge Border Router Upgrade

Maintenance Start Time: 11/11/2017 21:00 PST (11/12/2017 05:00 UTC) Maintenance End Time: 11/12/2017 05:00 PST (11/12/2017 13:00 UTC) Maintenance Window Length: 8 hours Maintenance Impact Severity: medium Maintenance Impact: Possible BGP reconvergence and intermittent connectivity On November 11th beginning at 9pm PST, GravityServers will be ... Read More »

7th Nov 2017
Scheduled Network Maintenance: 10/19/2017

Hello:Gravity Servers will be doing network maintenance on 10/19/2017 between midnight and 3AM.  We will be installing firmware and rebooting our core routers, as part of our every six months core router reboot.  We expect to see a loss of connectivity from one to two periods of 5-15 minutes each during this window.If you have any questions ... Read More »

12th Oct 2017
Softaculous Temporarily Disabled

Hello:

Softaculous has been temporarily disabled due to a security hole that has been found, and is the process of being patched.

As soon as they have patched this and we have verified that the issue no longer exists, we will re-enable this.

We have no ETA on this matter and appreciate your patience.

SecOps Group
GravityServers

2nd Sep 2017
Scheduled Preventive Maintenance: 8/5/2017

We have been informed by two of our upstream providers that there is a preventive maintenance scheduled for Aug 5, 2017 @ 2:00 pm PDT - 6:00 pm PDT. This preventive maintenance is an upgrade to some aspects of our network topology, changed to allow for more capacity along with more robust hardware to process higher PPS attacks. As our network ... Read More »

4th Aug 2017
GravityServers Password Manager

Gravity Servers is excited to announce the latest security measure in our ever-ongoing march to tighten security for your accounts. In the Customer Portal, you may now drop down the account menu on the far right hand corner and select "Password Manager" Once there, you will see all the passwords for your Environment, securely encrypted, and ... Read More »

18th Jul 2017